00:00 - 00:00
2 hours x 60 sessions
Up to 100% concession available, please call call us on 0345 6010161 for more information.
What is the course about?
We will process your enrolment and contact you if we need to see evidence of your benefits or pay. This is for funding purposes. Following this, your course will be set up and your assessor will contact you to advise on how to access your course.
This qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as:
Customer Service Advisor
Housing Support Worker
Learning Support Worker
Legal Services Support Workers
with a range of employers such as:
careers advice services
voluntary sector organisations
citizen advice services
This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of this qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others
What previous experience, knowledge or qualifications do I need for this course?
It’s important to note that a number of units in this qualification require learners to consider information, advice or guidance provision in the context of their own organisation. If learners are not working (in an employed or voluntary capacity) in this context then it may be difficult to evidence some of the assessment criteria. You will need a good level of English to be able to read the course material and respond to the assessed questions. We will discuss this with you at the induction meeting.
What do I need to bring with me?
The course is completed on your computer or device, in your own time.
Are there any additional costs?
The course is fully funded if you are 19+ and have lived in the UK/EU for 3 years.
What can I do next?
You could complete another Level 2 distance learning course
Course LocationDistance Learning